{"id":129,"date":"2026-10-12T05:40:57","date_gmt":"2026-10-12T05:40:57","guid":{"rendered":"https:\/\/harmexc.com\/index.php\/product-returns\/"},"modified":"2026-10-12T05:40:57","modified_gmt":"2026-10-12T05:40:57","slug":"product-returns","status":"publish","type":"page","link":"https:\/\/www.harmexc.com\/fr\/product-returns\/","title":{"rendered":"Retours"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"129\" class=\"elementor elementor-129 elementor-bc-flex-widget\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dfp129 e-con-full e-flex e-con e-parent\" data-id=\"dfp129\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dw129 elementor-widget elementor-widget-d-request-form\" data-id=\"dw129\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"d-request-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"d-info-widget d-request-page\"><h1>Retours de produits<\/h1><p>Veuillez remplir ce formulaire pour demander une autorisation de retour.<\/p><form class=\"d-request-form\" method=\"post\" action=\"\"><input type=\"hidden\" id=\"nonce\" name=\"nonce\" value=\"ee77f16557\" \/><input type=\"hidden\" name=\"request_type\" value=\"return\"><fieldset><legend>Informations sur la commande<\/legend><div class=\"d-request-grid\"><label>Pr\u00e9nom <span>*<\/span><input type=\"text\" name=\"first_name\" required maxlength=\"200\"><\/label><label>Nom de famille <span>*<\/span><input type=\"text\" name=\"last_name\" required maxlength=\"200\"><\/label><label>E-mail <span>*<\/span><input type=\"email\" name=\"email\" required maxlength=\"200\"><\/label><label>T\u00e9l\u00e9phone <span>*<\/span><input type=\"tel\" name=\"phone\" required maxlength=\"200\"><\/label><label>Num\u00e9ro de commande <span>*<\/span><input type=\"text\" name=\"order_id\" required maxlength=\"200\"><\/label><label>Date de commande <span>*<\/span><input type=\"date\" name=\"order_date\" required maxlength=\"200\"><\/label><\/div><\/fieldset><fieldset><legend>Informations sur le produit et motif du retour<\/legend><div class=\"d-request-grid\"><label>Nom du produit <span>*<\/span><input type=\"text\" name=\"product\" required maxlength=\"200\"><\/label><label>R\u00e9f\u00e9rence du produit <span>*<\/span><input type=\"text\" name=\"model\" required maxlength=\"200\"><\/label><label>Quantit\u00e9 <span>*<\/span><input type=\"number\" name=\"quantity\" required maxlength=\"200\"><\/label><label>Motif du retour <span>*<\/span><select name=\"reason\" required><option>Endommag\u00e9 \u00e0 la livraison<\/option><option>Commande effectu\u00e9e par erreur<\/option><option>D\u00e9faut \u2014 veuillez d\u00e9crire le probl\u00e8me<\/option><option>Article incorrect re\u00e7u<\/option><option>Autre \u2014 veuillez pr\u00e9ciser<\/option><\/select><\/label><label>L'emballage a-t-il \u00e9t\u00e9 ouvert ? <select name=\"opened\"><option>Non<\/option><option>Oui<\/option><\/select><\/label><\/div><label>Informations compl\u00e9mentaires<textarea name=\"message\" rows=\"5\" maxlength=\"5000\"><\/textarea><\/label><\/fieldset><label class=\"d-request-consent\"><input type=\"checkbox\" name=\"consent\" value=\"1\" required> J'ai lu et j'accepte les <a href=\"https:\/\/www.harmexc.com\/fr\/index.php\/privacy-policy\/\">politique de confidentialit\u00e9<\/a>.<\/label><button type=\"submit\">ENVOYER UNE DEMANDE DE RETOUR<\/button><p class=\"d-request-status\" role=\"status\" aria-live=\"polite\"><\/p><input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-129","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.harmexc.com\/fr\/wp-json\/wp\/v2\/pages\/129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.harmexc.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.harmexc.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.harmexc.com\/fr\/wp-json\/wp\/v2\/comments?post=129"}],"version-history":[{"count":1,"href":"https:\/\/www.harmexc.com\/fr\/wp-json\/wp\/v2\/pages\/129\/revisions"}],"predecessor-version":[{"id":130,"href":"https:\/\/www.harmexc.com\/fr\/wp-json\/wp\/v2\/pages\/129\/revisions\/130"}],"wp:attachment":[{"href":"https:\/\/www.harmexc.com\/fr\/wp-json\/wp\/v2\/media?parent=129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}